Can I change my delivery address after placing my order?
Once the order has been confirmed, it is generally difficult to change the delivery address, especially if the order has already been shipped.
However, we invite you to contact our customer service as soon as possible to check if a change is still possible.
If the package has not yet left our warehouse, we will do our best to update your information.
Otherwise, you may need to contact the carrier directly to arrange a redirection.
FAQs From Same Category
Once your order has been shipped, you will receive an email with a tracking number.
You can use this number to track the status of your order on the carrier’s website (UPS, Colissimo, and La Poste).
The order history is available only when you are logged into your customer account.
Once logged in, simply click on the “Order history and details” section.
We invite you to consult the map of our partner stores.
It is best to contact our retailer before visiting to ensure the availability of the desired references.
To place an order, select the product(s) of your choice, add them to your cart, then click on “Add to cart.”
Follow the instructions to enter your shipping and payment information, then confirm your order.
You will receive a confirmation email once your order has been validated.