Garantie | Retour

In accordance with French law, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal.

This period applies to all products purchased on our website for delivery within Europe, excluding overseas territories (DOM-TOM).

To return an item, please contact us via our contact form or by email.

We will provide you with a return code to be written on the outside of your parcel, along with the necessary instructions to send the product back.

Return shipping costs are the responsibility of the customer, unless the item received is defective or does not match the original order.

In that case, the return costs are covered by our company.

Once your return has been received and inspected, we will issue the refund within a maximum of 7 days.

The refund will be made using the same payment method used for the purchase.

Yes, if you wish to exchange an item for another size or model, please contact us to arrange the exchange.

Return shipping costs may apply.

If the product you received is defective or does not match your order, please contact us within 48 hours of receipt.

We will arrange a free return and either a replacement or a refund, according to your preference.

After shipping your return, you can track the progress of the delivery using the tracking number provided by the carrier you selected.

We will contact you by email on the day we receive it.

If you return a product after the legal 14-day period, we reserve the right to refuse the refund or exchange, except in cases of a manufacturing defect covered by the legal warranty.

The lifetime warranty covers manufacturing defects but does not apply to normal wear from use, shocks, or improper maintenance.

For any questions, please contact our customer service.

The lifetime warranty covers manufacturing defects but does not apply to normal wear from use, shocks, or improper maintenance.

For any questions, please contact our customer service.