Partner store | Reseller

How can I create a reseller account?

Here is the extremely faithful English translation:

To create a reseller account, simply fill out our contact form specifying your activity, your full address, and your professional contact details.

We will get back to you promptly to validate your request and activate your access to professional prices.

Can I see the reseller prices without creating an account?

No. Reseller prices are only available to approved professionals with a validated account.

What do I need to provide to become a reseller?

We give priority to passionate artisans and professionals specialized in wind instruments.

To review your request, please send us:

  • A brief presentation of your activity

  • Your SIRET number (or equivalent for foreign countries)

  • The address of your workshop or store

  • Links to your website and social media

I am an independent repairer or teacher, can I access professional conditions?

Yes. We support many independent teachers and repairers.

You can benefit from preferential conditions, subject to the validation of your professional status.

How can I access the reseller area?

Once your request has been validated by our team, you will then be able to access our secure reseller area, view professional prices, and place orders online.

Can I send an order by email or PDF purchase order?

Yes. If you prefer, you can send your orders directly by email or via our contact form.

Please indicate the exact references, quantities, finish, billing address, and delivery address.

Where can I find my reseller order invoices?

Your invoices are available directly in your reseller area, under “Order history and details.”

You can download them in PDF format at any time.

Where can I find my reseller order invoices?

Your invoices are available directly in your reseller area, under “Order history and details.”

You can download them in PDF format at any time.

What are the processing times for a reseller order?

Orders are generally prepared and shipped within 24 to 48 business hours, subject to product availability.

A confirmation email with a tracking number is sent to you as soon as the order is dispatched.

Is there a minimum order to benefit from reseller conditions?

Yes, a minimum amount may be required depending on the pack or type of order.

Our detailed conditions will be communicated to you when your reseller account is opened.

Can I order products that are not in stock?

No. However, you can register your email address and you will be notified as soon as the items are restocked.

Do you provide marketing materials to present your products?

Yes, we provide our resellers with visuals, brochures, and marketing advice.

Feel free to contact us to receive the presentation kit.