How to place an order on our website?


To place an order, select the product(s) of your choice, add them to your cart, then click on “Add to cart.”

Follow the instructions to enter your shipping and payment information, then confirm your order.

You will receive a confirmation email once your order has been validated.

FAQs From Same Category

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number.

You can use this number to track the status of your order on the carrier’s website (UPS, Colissimo, and La Poste).


How can I find my order history on JLV-Sound.com?

The order history is available only when you are logged into your customer account.

Once logged in, simply click on the “Order history and details” section.

You can also click here to access this page directly.


How can I try our products before buying?

We invite you to consult the map of our partner stores.

It is best to contact our retailer before visiting to ensure the availability of the desired references.


Can I modify or cancel my order after placing it?

Yes, you can modify or cancel your order within two hours of confirmation, as long as it has not yet been shipped.

To do so, please contact our customer service as soon as possible.